![]() Step 4: Click "Apply" or "Save" or whatever your router tells you to do and you're done! *NOTE: You can only allow one at a time, so you have to select one and let it be accepted, then go back and do any others individually. Step 3: Click that button and you will see a list of wireless devices that are detected, for example iPhone, iPad etc. (For example, in Sky, it's called "Wireless Station Access List" and has a blue button next to it called "Setup Access List". Step 2: Look for a button that lets you set up wireless access to your devices. Step 1: Log on to your router from the provider's online page (for example Sky or BT router settings) ![]() *WARNING: If you are scared to mess with settings, let someone else do it for you. The problem is with the firewall settings on your router (wireless router settings that you have to sign into as administrator online). I did a geeky thing: The problem is NOT with your Windows Firewall. ![]() Remote app for iPhone, iPad, or iPod touch can't connect to iTunes or Apple TV If needed, here is also an article to help troubleshoot the App and Home Sharing connectivity: Show Status Bar - Choose View > Show Status Bar (this feature will conveniently display the number of items and playback time for a category, for example, music or movies).Show Sidebar - Choose View > Show Sidebar (this feature will display iTunes features on the left side of the application including Library, Store, Shared, Genius, and Playlists).In iTunes 11 you have the option to turn the Sidebar and the Status Bar on or off they are off by default. Once you tap Add an iTunes Library in the remote app, and you see the passcode, the phone should appear as a device in the sidebar on the left of iTunes if you have it showing. Thank you for using Apple Support Communities!
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